Privacy Policy

1. Introduction

Simple Mining LLC ("Simple Mining," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit simplemining.io (the "Site"), use our client dashboard, submit forms, place orders, or otherwise interact with our products and services.

By using the Site or providing your information to us, you acknowledge that you have read and understood this Privacy Policy and our Terms & Conditions.

2. Information We Collect

2.1 Information You Provide Directly

We may collect personal information that you voluntarily provide, including when you:

• Submit contact, inquiry, trial, or lead forms
• Create or use a client dashboard account
• Purchase hardware, hosting, repairs, or related services
• Communicate with our sales or support teams
• Subscribe to newsletters or marketing communications

This information may include your name, email address, phone number, company name, job title, billing and shipping details, Bitcoin wallet address, payment-related information, and other information you choose to provide.

2.2 Information Collected Automatically

When you visit the Site, we automatically collect certain technical data through cookies and similar technologies, including:

• IP address and approximate geographic location
• Browser type, operating system, and device information
• Pages visited, time spent on pages, and referring URLs
• Advertising and attribution data from platforms such as LinkedIn

3. How We Use Your Information

We use personal information to:

• Provide, operate, and support our products and services
• Process orders, payments, hosting, repairs, and account access
• Respond to inquiries and communicate with customers and prospects
• Send service updates, billing notices, and transactional messages
• Measure marketing performance and improve the Site and user experience
• Detect fraud, enforce our terms, and comply with legal obligations

4. Legal Bases for Processing (EEA/UK Visitors)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process personal data under the following legal bases:

• Contract: To perform our agreement with you or take steps at your request before entering into a contract
• Consent: Where you opt in to marketing communications or otherwise provide consent
• Legitimate interest: To operate, market, and improve our business in a reasonable and balanced way
• Legal obligation: Where processing is required by applicable law

5. How We Share Your Information

We do not sell your personal information. We may share information with service providers that help us operate our business, such as:

• CRM and customer communication platforms (e.g., HubSpot)
• Payment processors and billing providers
• Analytics and advertising partners (e.g., Google Analytics, LinkedIn)
• Hosting, infrastructure, and security vendors

These providers are authorized to use personal information only as necessary to perform services for us. We may also disclose information if required by law, court order, or governmental request, or to protect the rights, property, or safety of Simple Mining, our customers, or others.

6. Cookies & Tracking Technologies

Our Site uses cookies and similar technologies for essential functionality, analytics, and advertising. These may include:

• Essential cookies required for the Site to function
• Analytics cookies that help us understand usage patterns
• Advertising cookies used for campaign measurement and attribution

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect Site functionality.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods vary depending on the type of data and our relationship with you.

8. Data Security

We implement reasonable technical and organizational safeguards designed to protect personal information, including encrypted transmission where appropriate and access controls for authorized personnel. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

9.1 GDPR (EEA/UK Residents)

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Restrict or object to certain processing
• Request data portability
• Withdraw consent where processing is based on consent
• Lodge a complaint with your local data protection authority

9.2 CCPA/CPRA (California Residents)

California residents may have the right to know what personal information we collect, request deletion, and opt out of the sale or sharing of personal information. Simple Mining does not sell personal information as defined under the CCPA/CPRA.

9.3 Marketing Preferences

You may opt out of marketing emails by using the unsubscribe link in any commercial email or by contacting us directly. SMS opt-out instructions are described in our SMS Terms & Conditions.

10. International Data Transfers

Simple Mining is based in the United States. If you access the Site or submit information from outside the United States, your data may be transferred to and processed in the United States or other countries where our service providers operate.

11. Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:

We aim to respond to privacy-related inquiries within 30 days.